The Government has announced a review of the consumer protection measures in the online ticket resale market for events. This Review is required by the Consumer Rights Act 2015 and a Call for Evidence has been made.
The Review, to be chaired by Professor Michael Waterson, is focusing on the secondary ticket market for re-sale of tickets for UK sporting, entertainment and cultural events. The Call for Evidence is to enable the Review to look more closely at consumer issues and secondary ticketing.
Some key issues for consideration by the Review are:
Commenting on this development James Allen, Head of Policy at the Sport and Recreation Alliance, said, "We were pleased to secure real progress on this issue in the last Parliament but the real test as ever is not just what the law says, but what happens in practice. It is essential that people buying tickets for events are given as much protection as possible and we look forward to a thorough review to ensure that this really happening. We will be working closely with our members to input evidence."
The deadline to provide evidence for the review is 20 November. The Alliance will be formulating a response and those wishing to know more should email policy@sportandrecreation.org.uk
The Review will consider the evidence in relation to the secondary ticketing market for event tickets and publish its conclusions by 26 May 2016.
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