It is now a legal requirement that businesses provide a standard rate number (ie 01, 02 or 03) for their customer service lines.
This law has been passed to ensure that no customer is forced to pay an additional charge – frequently incurred with 0845 and similar numbers.
This applies to any phone line that is in place for existing customers or members to make a query or complaint. The law does not apply to value-added services, such as technical support or sales lines.
034 and 037 numbers are non-geographic numbers that have been assigned by Ofcom for public services, non-profit organisations, and charities to replace existing 084 and 087 numbers.
The main benefits of using a 0345 number is the cost to your caller is usually the same amount as it would be when calling a landline 01 or 02 number.
For more information visit the Ofcom website.
Today (14th November) marks the start of UK Disability History Month (UKDHM), an annual event dedicated to highlighting the journey toward equality for disabled people. It celebrates progress and advocates for a future of full inclusion and equal opportunity.
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Today, the Sport and Recreation Alliance is publishing an updated version of the UK Concussion Guidelines for Non-Elite (Grassroots) Sport.
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The Alliance is delighted to announce that Ruth Hall and Alex Jordan have joined the Board, and started their four-year terms following the Alliance’s Annual General Meeting on 15 October.
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Joining the Sport and Recreation Alliance is pretty simple, but worthwhile!
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