It is now a legal requirement that businesses provide a standard rate number (ie 01, 02 or 03) for their customer service lines.
This law has been passed to ensure that no customer is forced to pay an additional charge – frequently incurred with 0845 and similar numbers.
This applies to any phone line that is in place for existing customers or members to make a query or complaint. The law does not apply to value-added services, such as technical support or sales lines.
034 and 037 numbers are non-geographic numbers that have been assigned by Ofcom for public services, non-profit organisations, and charities to replace existing 084 and 087 numbers.
The main benefits of using a 0345 number is the cost to your caller is usually the same amount as it would be when calling a landline 01 or 02 number.
For more information visit the Ofcom website.
The Sport and Recreation Alliance is delighted to announce the launch of a new website, developed with partners 93ft.
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This Black History Month, the Sport and Recreation Alliance sought to celebrate the significant contributions Black individuals have made and continue to make to grassroots sport and recreation by engaging with leaders throughout the sports sector.
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A new and exciting campaign spearheaded by Angela Rippon CBE is being launched called Let’s Dance! with one objective – to get more people dancing.
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Joining the Sport and Recreation Alliance is pretty simple, but worthwhile!
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