It is now a legal requirement that businesses provide a standard rate number (ie 01, 02 or 03) for their customer service lines.
This law has been passed to ensure that no customer is forced to pay an additional charge – frequently incurred with 0845 and similar numbers.
This applies to any phone line that is in place for existing customers or members to make a query or complaint. The law does not apply to value-added services, such as technical support or sales lines.
034 and 037 numbers are non-geographic numbers that have been assigned by Ofcom for public services, non-profit organisations, and charities to replace existing 084 and 087 numbers.
The main benefits of using a 0345 number is the cost to your caller is usually the same amount as it would be when calling a landline 01 or 02 number.
For more information visit the Ofcom website.
This afternoon the Chancellor, Rt Hon John Healey MP, delivered his maiden Budget Statement in the House of Commons outlining decisions on tax and spending.
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The Sport and Recreation Alliance is delighted to announce that our 2026 Annual General Meeting (AGM) will be taking place on Thursday 12 November at The Greenhouse Centre in London.
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Nominations for the Alliance’s Spirit of Sport and Recreation Award have opened ahead of this year’s Annual General Meeting (AGM), which will be taking place on 12 November.
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Joining the Sport and Recreation Alliance is pretty simple, but worthwhile!
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