Careers

About Us

WHO WE ARE

We are the National Governing Body for table tennis in England with a team of 40 staff; we are also appointed by Great Britain Table Tennis to lead the operational delivery of the GB Performance Programme which is solely focused on preparing athletes to represent Great Britain at the Olympic Games.

OUR PURPOSE

To host generations of players at our table.

OUR VISION

To be a table tennis nation, competition for all

About The Role

ROLE PURPOSE:

• Working as part of the Operations team, this role is vital in providing administrative support across the services we provide to our staff and membership base, including in Customer Service, People and
  Governance.
• The Support Services Administrator plays a vital role in delivering high-quality customer service and operational support across the organisation. This role acts as a central point of contact for internal and external queries, ensuring smooth service delivery while supporting key functions including customer service and human resources in general administration tasks. The ideal candidate is highly organised,
  proactive, and committed to operational excellence and customer satisfaction.

KEY RESPONSIBILITIES

• To provide support and guidance for all customers and members with enquiries over the phone or via email
• Coordinate the response to enquiries received via the helpdesk (Zendesk) ensuring a timely response or escalation to the relevant department
• To support the People function in general administrative tasks such as organising and maintaining personnel records, assisting in the recruitment process and preparing documents
• To maintain the accuracy and quality of information held on the databases that relate to Membership and HR
• To provide support and guidance for Table Tennis England members with registration or annual renewal of memberships.
• Provide support to the Membership & Systems Manager, People Manager and the wider operational team
• Attend training as required for ongoing development
• Provide support to the wider organisation in any other duties as may reasonably be required by the organisation

Further Information

BENEFITS

• An impressive range of facilities at the National Badminton Centre, including café with staff discounts
• Gym membership contribution or option to subscribe to on-site gym
• Employee Assistance Program
• 25 Days of Paid Leave plus Bank Holidays (full-time employees)
• Learning & Development opportunities
• Cycle to Work Scheme
• Vision Cover: Contribution towards eye tests and glasses
• Employee-supported Volunteering days
• Long Service Awards
• Free On-Site parking
• The People’s Pension with Employer Contributions of 3%
• Table Tennis England Membership, plus access to discounts from a range of suppliers and partners
• TTE Kit
• Work Life/Family Balance, including flexible and agile working options

Apply for role

Closing date: 19th October 2025