Careers

About Us

About London FA

Based at Wembley Stadium, the London Football Association is responsible for governing, safeguarding, and developing football across the capital. We were established in 1882 and have an incredibly rich and proud history. More recently we have been undergoing a period of exciting transformation and modernisation through the delivery of our strategy – London For All and organisational rebrand.

At the heart of this strategy is a vision to serve London’s grassroots football family, supporting them to improve the quality of football provision across the capital.
You will be joining a diverse and dynamic organisation that cares passionately about the role grassroots football can play to change people’s lives. We value and develop our employees and promote several benefits, to include flexible working arrangements, numerous staff development and progression opportunities and a generous pension scheme. 
Diversity is at the heart of our strategy - because it is at the heart of grassroots football in London. We pride ourselves on the increasing diversity of our workforce. We encourage applications from the widest range of backgrounds, particularly where there is often under-representation. We are particularly keen to encourage female, black, Asian, and LGBT+ applicants, and applications from those with disabilities and from minority ethnic, faith and racial groups.

About The Role

Job Purpose: 

• To always act in the best interests of Children and Young People, and to ensure their welfare is 
considered in all decision and actions taken. 
• Ensure excellent customer service standards as primary responder to Football Development 
enquires. 
• To provide effective administrative support to the Women & Girls team and wider Development 
team in delivering the annual operational plan and related outcomes. 
• Support the marketing and communications of the W&G team products and services.  
• Support London FA clubs to complete the affiliation process each season. 
• To support the adoption of FA technology systems across grassroots football. 
• To comply with FA rules, regulations, policies, procedures and guidance that are in place from time 
to time. 

Key Responsibilities: 

• First line support for Development email inboxes.  
• First line phone support. 
• Support the Football Development team to deliver the player pathways, leading on the Player 
Dispensation process. 
• Support the Football Development team in the delivery of W&G programmes, products, resources, 
funding, facilities access, County Cups, and Priority Places projects. 
• Support the creation of W&G content for London FA.  
• Support the delivery of the London FA affiliation programme, working directly with London FA clubs 
to affiliate each season. 
• Lead on the London FA New Clubs process. 
• To be an ambassador for London FA positively promoting the sport and those that work and 
volunteer within it. 
• To support the delivery of The FA National Game Strategy, and London FA Strategy 2024-2028, 
and beyond. 
• Ensure safeguarding is embedded into all work and activities. 
• To support the delivery of other key areas of the business as required.

Essential skills and experience:
• Competent IT skills, including Microsoft 
365 applications/Databases/Canva, and 
willingness to learn. 
• Exceptional customer service attitude and skills.  
• Ability to multi-task, prioritise, and structure work, 
delivering results within agreed timeframes. 
• A working understanding and application of 
inclusion, equality, and diversity,  
• A working understanding of safeguarding policy 
and practice. 
• Effective communicator – verbal and written. 
• Problem-solving and decision-making skills. 
• Experience of working with and supporting 
volunteers.  
• Self-motivated with the ability to build trust-based 
relationships.   
• Team player. 
• Commitment to on-going professional 
development 

Desirable skills and experience:  
• A passion to support and develop 
women and girls’ football. 
• Experience in Equality, Diversity, and 
Inclusion projects.  
• A background in and passion for sport 
and the development of sport to 
improve people’s lives. 
• Knowledge and experience of working 
in grassroots Football.

The job holder will be expected to understand and work in accordance with London FA’s values 
and behaviours described below  

PROFESSIONAL STANDARDS:
To promote the highest levels of governance across the grass roots network. 
We are passionate about: 
• taking our responsibilities to our colleagues, customers, stakeholders, and 
communities seriously 
• creating a trusting team culture that supports and enables our people to thrive 
• doing the right things, at the right time and in the right way, to deliver a great footballing 
experience in London 

INCLUSIVE APPROACH:
Our purpose is to inspire positive change through football for all -by uniting communities, 
tackling inequalities and improving the health of the nation. 
We are passionate about: 
• seeking out different perspectives and welcoming diverse voicesto our conversations 
• removing prejudice, stereotypes, and biasfrom our thinking, systems, and decision 
making 
• creating physically and psychologically safe spaces for everyone involved in football in 
London to be themselves 

SERVICE MINDSET:
To serve London’s grassroots football family, supporting them to improve the quality of football 
provision across the capital. 
We are passionate about: 
• bringing people with relevant experience and skills together to impress our customers 
• being effective in our delivery and ready toadapt to meet our customers needs 
• creating safe, fun, and memorable footballing experiences for all 

PERSONAL DEVELOPMENT:
 
To support those running the game to learn and develop. 
We are passionate about: 
• developing our skills to enable us to deliver our strategy, being ready for unplanned 
challenges, and future changes 
• being receptive to feedback to inform our individual and collective development 
• kick-starting and supporting careers in football and the wider sporting world 
CREATIVE 
SOLUTIONS  
To modernize and ensure we support people to effectively deliver our strategy. 
We are passionate about: 
• seeking out bold and ambitious inspiration from unusual places whilst doing the basics 
brilliantly 
• breaking the mould, stepping out of comfort zones and busting down barriers 
• being on the leading edge of our sport, acting as role models for others to get inspired 
by

CREATIVE SOLUTIONS:
To modernize and ensure we support people to effectively deliver our strategy. 
We are passionate about: 
• seeking out bold and ambitious inspiration from unusual places whilst doing the basics 
brilliantly 
• breaking the mould, stepping out of comfort zones and busting down barriers 
• being on the leading edge of our sport, acting as role models for others to get inspired 
by 

This job description is only a summary of the role as it currently exists and is not meant to be exhaustive. 
The responsibilities/accountabilities and skills/knowledge/experience/behaviours might differ from those 
outlined and other duties, as assigned, might be part of the job.

Further Information

Further information:  
Diversity is at the heart of our strategy - because it is at the heart of grassroots football in London.  
We pride ourselves on the increasing diversity of our workforce. We encourage applications from the 
widest range of backgrounds, particularly where there is often under-representation. We are 
particularly keen to encourage female, black, Asian and LGBT+ applicants, and applications from 
those with disabilities and from minority ethnic, faith and racial groups. 
Under 18s 
The London FA takes its role as a provider of football for under 18s very seriously. Their wellbeing is 
paramount in all decisions taken by us. All children and young people we encounter have the same protection 
regardless of age, disability, gender, racial heritage, religious belief, sexual orientation, or identity. 
It is our expectation that all our staff will always act in the best interests of children and young people under 
the age of 18 and in accordance with The FA’s Safeguarding Children Policy. The welfare of children and 
young people must always be paramount. 
As this role involves regulated activity with children or young people under the age of eighteen, within the 
context of the job or any subsequently related activities or responsibilities, the successful candidates will 
undergo a thorough screening process, which will include a Criminal Records Check to ensure their suitability 
for the role.

Apply for role

Closing date: 10th June 2026